Legal age requirement: Wines and other alcoholic beverages may be sold and delivered only to persons over the age of 21. By ordering from this website, you affirm that you are at least 21 years old. GREEN JUG makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. All alcoholic beverages that we ship on your behalf must be received and signed for by an adult of legal drinking age. We encourage you to deliver to a business address to reduce the likelihood of failed delivery. If the wine is returned to us for failure to provide positive proof of age, the customer is responsible for paying all related shipping charges.
Interstate shipping: All wines are sold in California and title passes to buyer in California. We make no representation as to the legal right of anyone to ship or import wines into any state or country outside of California. By placing an order with us, you authorize GREEN JUG to act on your behalf to engage a common carrier to deliver your order to you. If you wish to ship to another state, you assume all responsibility for determining whether you may lawfully import alcoholic beverages into that state. As interstate shipping laws are constantly changing, you may want to check with the appropriate agency in your state or county. Our acknowledgment of an order is not a guarantee that we will ultimately be able to ship wine to you. If we are unable to ship wine to the state you request, we will notify you before processing your order to determine whether you wish to proceed.
Many states have laws prohibiting or severely restricting the shipment of wine into their states from elsewhere in the country. Therefore, unfortunately we are not able to ship wine to the following states: Alabama, Alaska, Delaware, Hawaii, Kentucky, Massachusetts, Mississippi, New Hampshire, North Dakota, Oklahoma, Pennsylvania, South Dakota, and Utah. last updated 01/09/15
Extreme weather advisory: Prolonged exposure to heat and freezing temperatures can damage wine. Carriers do not insure against heat or cold damage, and we are unable to take responsibility for such damages after your wine has safely left our store. You are solely responsible for determining when and by what method you wish us to deliver your order—so be aware of weather conditions before shipping an order. That being said, we do reserve the right to withhold an order if we have clear reason to believe weather conditions are severe enough to significantly endanger the condition of your wine. In such a case, we will notify you promptly and discuss alternatives. Except for deliveries on the West Coast, we encourage you to select expedited service as your shipping method during summer months, in order to reduce the likelihood of weather-related damage to your wine. Generally we do not ship on Fridays, since carriers hold shipments over the weekends in their warehouses, where storage conditions may be far from ideal for temperature-sensitive products such as wine.
Sales tax policy: Applicable Los Angeles County sales tax of 9.00% is added to all orders shipped or delivered within the state of California. Orders purchased shipped to states outside California are not subject to California state sales tax. However, all orders picked up at our retail store are subject to California sales tax, even if it was not charged at time of order. Note that any new governmental taxes incurred subsequent to order will also be charged at date of shipment or pickup.
Futures/pre-arrivals: Futures/pre-arrival wines are not available for immediate shipment; we can provide you with estimated arrival times for particular wines by phone (818-887-9463) or email. Shipping for futures/pre-arrivals is not charged at time of order, but is determined once the wine arrives at our store and we contact you for further instructions (including shipping address and method). We do not automatically ship out pre-arrival wines. We typically email you upon the wine's arrival and will follow up by phone/email if we receive no response within a reasonable period of time.
We offer several shipping methods: UPS Ground, UPS 3rd Day Select, UPS 2nd Day Air (Saturday Delivery optional), UPS Next Day Air (Saturday Delivery optional) and GSO Starndard.
Estimated shipping rates for each of these options are provided during checkout.
Our UPS shipping rates include the cost of carrier, insulated foam shipping containers and insurance. Estimated shipping rates are provided at checkout based on shipping address, shipping method, and package weight. Quoted shipping rates are estimates, and actual shipping charges may differ based on factors which are not taken into account. Actual shipping charges will be determined during the order processing period.
Charge-backs: Our carriers levy a small surcharge for delivery to residential addresses. The customer is responsible for correctly identifying address type (residence or business); charge-backs that we receive from our carriers due to incorrect identification by the customer will be billed back to the customer. If a customer provides incorrect shipping address information which causes a failed delivery attempt, or if the recipient is not able receive the package after three delivery attempts, UPS charges a $15 PENALTY PER PACKAGE for address corrections and packages that are returned to sender, which will also will be billed back to the customer.